Frequently Asked Questions
Welcome to the Frequently Asked Questions (FAQ) page for our site, where we offer room rentals in shared apartments. We understand that renting a room in a shared apartment can be a new and exciting experience, but it can also come with a lot of questions and uncertainties. That’s why we’ve put together this FAQ page to address some of the most common questions we receive from our users.
Whether you’re a tenant looking for a room to rent or a landlord looking to list your shared apartment, we hope you’ll find the answers you’re looking for here. Our goal is to provide a transparent and trustworthy platform for long-term stays in shared apartments, and we believe that starts with clear communication and helpful resources.
If you don’t find the answer to your question on this page, please don’t hesitate to reach out to our customer support team. We’re here to help and are committed to providing the best possible experience for our users. Thank you for choosing our site for your room rental needs.
Frequently asked questions
To find a bed you need to choose a location and dates of stay.
You can then browse the offers and specify your preferred option. Once you have chosen a place you need to book it and pay the deposit and administrative responses through the website.
You will immediately receive an email confirmation with your booking details and instructions how to receive your keys etc.
If you would like to become an authorised landlord and use our user-friendly platform you need to register here: link with property registration.
Or fill out a registration/contact form here: link again.
We insist on the security of every tenant and for this reason we conduct a personal interview with every landlord. However, we cannot take responsibility for your personal belongings.
We remind you that in the event of a robbery you should contact the responsible police authorities. If such an unpleasant situation occurs, please also notify us.
Bills are paid directly to the landlord and split with them. If you have any comments or issues please contact us so we can support you.
The cancellation of a reserved bed or room can happen within 2 working days after reservation.
A valid reason must be given for cancellation, otherwise we cannot guarantee the return of the deposit and administration fees.
You can cancel your stay in a room if it does not match the description and photos on our platform.
You can leave the keys with 1) the landlord, 2) at the safe located by the door of each property, or 3) with a representative near your location.
If a key is lost due to negligence the fine is 50 euros.
If you would like to extend your stay you can email hello@roomie.ie and speak to the landlord directly.
Your room will be fully furnished, with direct access or shared access to a fully equipped bathroom and kitchen. Bedroom linen can be made available at an additional charge.